Payment Description

EFT/ EDI is the process of sending child support payments electronically through the ACH (Automated Clearing House) network. It offers an alternative to preparing checks and remittance documents. To set up an EFT/ EDI payment, please follow these steps:

1.Register an account at this web site if you are a new user or log in with your user ID and password.
2.Download and complete the Employer Reconciliation Sheet, or provide us with a Microsoft® Excel file that contains each employee’s last name, social security number, and MPI number.
3.Upload the completed sheet so that the information can be validated.
4.Transmit payment and remittance information to your bank in NACHA format.

The amount you authorize will be deducted from your bank account and the payment information will be sent to the North Carolina Centralized Collections Operation.