Electronic Funds Transfer/Electronic Data Exchange (EFT/EDI) is an easy and efficient method of remitting child supports and offers an alternative to preparing checks and remittance documents. Click on the below links for more information.

EFT/EDI Information for Employers

An online tool is available to reconcile your employees' information prior to submitting via EFT/ EDI. Click here to access the tool.

Employer Reconciliation Sheet

Frequently Asked Questions

Customer Service Employer Telephone Number: 1-877-280-3675
Customer Service Fax Number: 919-787-6055
PO Box Number for Mailed Documents: P. O. Box 90311
Raleigh, NC 27675-0311
Customer Service Hours: 7:00 AM to 6:00 PM EST  Monday-Friday
State Agencies requiring assistance should call 919-255-3900

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